TERMS AND CONDITIONS

5 DAYS: All returns must be postmarked no later than 5 calendar days after the order has been recieved.
DOCUMENTATION: Your original invoice that you will receive with your order
GOOD CONDITION: All returned items must be in their original state with the original labels and swing tags attached and deemed to be unworn before they can be accepted for a refund.
SALE ITEMS: May not be exchanged.

HOW TO EXCHANGE A PURCHASE
There are two procedures that you can choose from when you have a product that you want to return:

(1) RETURN DIRECTLY TO KIDINET OFFICE: You may exchange an item directly to the Kidi-Net offices. This option will best suit you if you are in the Johannesburg/ Pretoria area and don't want to pay a courier cost to return the products. Please make sure to have the original invoice and the products you wish to return on hand to facilitate your transaction. Please return the goods purchased, unworn, in its original packing with all the labels still attached.

Please email or phone us to arrange returns.

Once we receive the return and determine that it complies with our Terms & Conditions, we will allow you to exchange the item for another item with the same cost of the returned item.

(2) FOR RETURNS BY POST: Items returned by post (if they comply with the above Terms & Conditions) to kidinet.co.za are eligible to be exchanged for any item to the same value on kidinet.co.za. Please make contact with us to provide you with postal details for Kidi-Net.

If your have any inquiries or problems, please feel free to contact us on:

email - This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or phone – 084 456 3654

 

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